128-Bit SSL Encryption

Give your customers the peace of mind with our secure ordering system and customer information management.

The Merkatis ecommerce solution maintains the security of customer and business data with sophisticated support for SSL, credit card encryption, and customer data management.

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User Accounts & Permissions

Create unlimited administrator accounts and set permissions to maintain different content and have access to certain reports.

Give yourself full control by creating an administrator account with full permissions. Then, create user accounts for your entire staff, by allowing and restricting access to certain areas of our system.

For instance, the staff member in charge of order fulfillment will be the only one allowed access to the order fulfillment pages, the shipping manager will have sole access to the shipping management pages, etc.

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Downloadable Products

Starting with Merkatis Commerce 4.0, you now have the ability to add electronic products for download.

Provide your customers with instant access to content they have purchased; from E-Books and digital music files to applications or document files. When mulitple attributes are present, the system even allows you to upload separate files for all possible attribute combinations, allowing the customer to create his or her own customized file.

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Unlimited Departments, Categories, Products

Our software system allows you to create unlimited products, and categories and subcategories so that you can easily organize your store.

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Create Your Own Calendar & Events

Add custom events to any day of the calendar and even schedule multiple events on the same day. Display all events within the summary calendar view or on a seperate event details page. Each event is fully searchable.

Calendar pages can be useful for displaying product release dates, in-store events, etc.

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Manage Order Confirmations for Customers, Merchants & Vendors

Customize each e-mail that Merkatis sends. From the look to the content, you have complete control over your store's identity. You can configure the e-mails differently for order notification to you, your vendor, and your shopper, using our Microsoft Word-style HTML Editor.

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Multi-functional Attribute Types

Our system supports elaborate attribute handling. There are 3 main types of attributes you can setup, but there are also several settings in terms of display mode for each.

Merchant Defined Attribute - The customers can choose from fully customizable options of a product.

Customer Defined Attribute - This type of attribute is a free type text field. We allow either a single line text field or a multi-line text field to be chosen for this attribute.

Image or Document Upload Attribute Type - This type of attribute allows customers to upload their own files. You set the file types that may be uploaded with a product.

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Advanced Order Search

Keep on top of your orders with a glance. With the Advanced Order Search, you can search and sort orders by date, payment or ship status, order type, and more.

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Simple & Advanced Search

Each page will include a basic search box which can be used to search your store. Our software system also offers an advanced search that allows your customers more options to find the product they are looking for.

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Manage Price Groups

Apply discounts and other criteria to entire price groups. You're in complete control of every aspect of your web store.

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Popularity-ranked Searching

Every time a user purchases a product on the website, the product's popularity ranking increases. Whenever a user performs a search on the website, if no products are returned then the most popular products will display so that your users will never have a blank page in front of them.

In addition, when results are displayed for the searches, the most popular products will display first matching that criteria. This will allow your users to find the most interesting products first, rather than having to wade through pages of results to find products of main stream interest.

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Customer Specific Pricing

Set up customer specific pricing to give a customer or group of customers a discount on the products sold at your store. Quickly set up an employee or preferred customer discount program.

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Unlimited Images For Each Product

Each product on the software system can have multiple images. Showcase all the features of your product by uploading multiple angles and views. You can also add custom text for each image to supply further detail.

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Attribute Templates

Customize your own attribute templates for easy of use for other products. When setting up similar products in many cases they will often have the same options available. Creating a template first allows you to save time and the template can be applied to any product and as many times to each product as you wish.

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Flash-based Image Zooming

All images are easily zoomed in for a closer look using our proprietary zoom technology. You can zoom in, zoom out, and drag the image around the screen to pinpoint exactly the spot you want to see close up.

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Microsoft Access Integration and Bulk Import Tool

Our software system allows you to easily export and import all of your products to a Microsoft Access database. Easily add, and update product options. Then effortlessly synchronize your online store with the updated information.

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Customer Credit Account Balance

Apply unlimited credit and debit transactions through the customer management console, where you can view all transactions as well as the running account balance. Customers can apply their available credit balance to their order total in any amount they choose.

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Sales Reporting

Customer sales are calculated and a sales graph is generated. Sales can be viewed based on a variety of time frames and will allow you to see when the majority of your customers are making their purchases.

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Multiple Payment Options, i.e. credit card, PayPal

Merkatis makes online shopping easy because it is equipped to accept payment from a variety of sources:

• Real-Time Online Credit Card Ordering
• Offline Credit Card Processing
• PayPal Funds Transfer
• Phone and Fax Orders

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Site Search Report

Every time a customer enters a search term on your site it is added to the site search report. Use this report to determine what your customers are looking for, and to direct marketing activities.

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Running Shopping Cart Total

Customers can easily keep track of the total price of all of their products using the cart summary on each page.

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Affiliate Report/Payments

Offer an incentive to affiliates! Merkatis makes it easy to track sales and reward your affiliates for sending their traffic your way.

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Payment by Fax & Phone

Customers who would prefer to fax their orders will find the order summary page makes it very easy for them to fill in their information and print a copy of their order ready to be faxed.

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Best Sellers Report

The best sellers report will give you details about which products are selling the best and can be used to decide which products should be promoted.

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Gift Wrapping & Gift Cards

If you decide to offer gift wrapping our software system will offer the customer the opportunity to select a personal message to include with each gift. You can also charge an additional fee for this service.

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Page Visit Summary

This report will allow you to view the number of page views that each product or category has received based on a date range that you specify.

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Customer Address Book

Each customer can have multiple addresses defined in their address book. Once an address is set up future orders will be as easy as selecting their address.

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Fully customizable HTML E-Mail Creation Utility

You can configure and design your own e-mails without knowing any HTML programming. Use our Microsoft Word-style online editor to create a great looking HTML-based e-mails, to keep your shoppers in the loop. Our e-mail system is fully automated to send out e-mails in the following events:

• Welcome message when a customer first creates an account
• Confirmation when an order is placed
• Confirmation when an order has shipped
• Sending users their forgotten password
• Sending a product page URL or a wish list to a friend
• Notification of a low-stock item in your inventory
• Sending promotional emails to customers

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Order Tracking

Customers can access their accounts anytime after placing an order, and view their order details, shipment status, etc.

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Promotional HTML E-mail Utility

Just like all automated emails in our system, you can configure and design your own promotional emails without knowing any HTML programming. Use our Microsoft Word-style online editor to create a great looking promotional or introductory piece.

Use our powerful mailing list filters to send out emails only to specific customers, to buyers who have purchased specific products, during a specific time frame and much more.

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Multiple Shipping Options

Customers have multiple shipping carriers available to them. Our current options are:

• UPS
• United States Post Office (USPS)
• FedEx
• DHL
• Canada Post

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UPS Online® Tools

With UPS OnLine® Tools, you and your customers have a whole new set of shipping options at your disposal, including:

• Real-Time Shipment Tracking
• Real-Time Shipping Rates
• Signature Tracking
• Address Verification
• Shipping Labels
• and much more....

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Premium Shipping

You can charge an additional amount for premium shipping and put priority customers at the front of the line. When searching through new customer orders you can choose to view only orders with premium shipping.

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Weight-sensitive Product Attributes

Product attributes can add additional weight to your product to make the real time shipping rates as accurate as possible.

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Value Based Shipping

Shipping fees can be configured to use desired carriers and methods using the total purchase price as the determining factor in the shipping rates.

We allow for a tiered methodology so that, for example:

• A total of $0-$49.99 incurs a $5.00 shipping fee
• A total of $50.00-$75.00 incurs a $10.00 shipping fee
• etc...

This can be configured differently for each shipping method chosen.

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Affiliate Management Module

Our software allows you to create and manage an unlimited number of affiliates. Each affiliate will have a unique URL within your domain to access your site as well as the ability to completely customize the look and feel of their affiliate site.

Affiliates can be paid a standard commission or a percentage of the total sales from their leads. Reports can be generated to display details about commissions owed and paid for each affiliate.

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Keyword-rich URLs

Using advanced URL rewriting technology, our system makes all your product, category, and content-managed page URLs keyword-rich which is one of the most important features of a fully search engine optimized website.

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Product, Vendor or Storewide Sales

Set up discounts and sales for particular products, vendors or for your entire store. Attract sales by pairing a storewide sale with a promotional e-mail.

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Email A Friend

Details for any of the products in your store can be e-mailed to your friends by simply entering the e-mail address and an optional personal message.

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